1. Information We Collect
a. Personal Information:
We may collect personal information that you provide to us directly, such as your name, email address, phone number, and other contact details when you register or interact with our services.
b. Healthcare Data:
As a hospital management system, we may collect and store sensitive healthcare information, including patient records, medical histories, billing information, and other data necessary for the operation of our software.
c. Usage Data:
We collect information on how you interact with our software, such as your IP address, browser type, access times, and pages viewed. This helps us improve our services and provide a better user experience.
d. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. This helps us understand user preferences and optimize our services.
2. How We Use Your Information
a. To Provide and Maintain Services:
We use the information we collect to operate, maintain, and improve the E-care platform, ensuring it meets your needs effectively.
b. To Communicate with You:
We may use your contact information to send updates, newsletters, and other relevant communications about our services. You can opt out of these communications at any time.
c. To Ensure Security:
Your data helps us detect and prevent fraud, unauthorized access, and other security issues that may affect the integrity of our platform.
d. To Comply with Legal Obligations:
We may use your information to comply with legal obligations, such as responding to legal processes, enforcing our terms and conditions, or protecting our rights.
3. How We Share Your Information
a. Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting, payment processing, and analytics services. These providers are required to maintain the confidentiality of your data.
b. Legal Compliance:
We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of E-care, our users, or others.
c. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
a. Access and Update Information:
You have the right to access and update your personal information. If you need assistance, please contact our support team.
b. Opt-Out:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
c. Data Deletion:
You may request the deletion of your personal information from our systems. Please note that certain data may be retained as required by law or for legitimate business purposes.
6. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates. Your continued use of our services after any changes indicates your acceptance of the new terms.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aequitas Infotech Private Limited
Email: support@ecarehms.com
Phone: +91-9328004890, +91-9328079443